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Support can be found in Ganymede by clicking on the

icon in the top right corner of the app.

Clicking on the icon opens up a modal that can be used to access this documentation site, or to contact Ganymede directly.

Support Modal

Contact Ganymede Support allows you to chat directly with Ganymede support. This is the fastest way to get help with any issues you may be experiencing.


Reporting a bug notifies the Tech team at Ganymede to investigate and address the issue.