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Support

Support can be found in Ganymede by clicking on the

icon in the top right corner of the app.

Clicking on the icon opens up a modal that allows you to:

Support Modal

Product Tours​

Product Tours are a series of guided walkthroughs that help you learn how to use Ganymede.

Product Tours

 

Selecting one of the tours will open up a series of spotlights describing different elements of the Ganymede platform.

Product Tours

Ganymede Support​

Contact Ganymede Support allows you to send a message to Ganymede support. This is the fastest way to get help with any issues you may be experiencing.

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Report a Bug​

Reporting a bug notifies the Tech team at Ganymede to investigate and address the issue.

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